Customer's Reviews and Testimonials
Round Rock, TX
Typed in "Garage door repair Austin" into a Yahoo search and Capital City Garage Doors was the first one that came up and I am glad I clicked on the link. I called them at 7:30 pm on a Thursday night and they were there within the hour to fix a broken spring. We have a wooden door that is very heavy; needless to say they had all the right springs on the truck without me even mentioning I had a heavy wood door. These days it is hard to find a repair service that keeps there truck fully stocked for repairs so they can fix it today instead of tomorrow. Great work, professional, great business, quality products, and timely service. Plus, you can really tell Loren loves what he does...What more could you ask for, that is why they got five stars!!
Loren is very nice and professional. He was able to fix my garage door almost immediately after I called him. I truly appreciate how helpful he is!
Cedar Park, TX
The torsion spring on my garage door broke late Sunday afternoon, trapping my car inside. Loren came out in about half an hour and had the door working better than it ever has in less than an hour and for a reasonable price. He was friendly and talked me through everything he was doing and why. I can't recommend him highly enough.
I called Capital City Garage Doors first to see if they serviced the Kyle area, which they did; and then to see if they could come out and see why my garage door would not go down without holding the button down until it closed completely. They were there the next day as promised. Once there, they tried every conservative means to get the door to work without any expensive or unneeded repairs. Unfortunately, my 14 year old garage door opener was shot. Again, they were there the next morning as scheduled and had a new opener installed by 11:30 a.m. Everything works like a charm and runs nice and quiet. They even offered to program the opener in my car. Excellent service and pricing, professional and thorough. I highly recommend them.
My garage door broke with glass flying everywhere at 8pm Sunday night. I called and within an hour Loren was at my house helping me. The door was a total loss so he got it all secured and they installed a nice new one within a couple of days. They arrived on time and were very professional. Hope this doesn't happen to you but if it does, call these guys!
Thanks Loren and Lyle. They were reliable and very knowledgeable about my broken garage door and repaired it all for a reasonable price. They did a great job and I highly recommend this company.
I sent an internet request for service and heard back immediately. Loren came out the same day I spoke with him. He was running late but called to tell be. He was very accommodating and willing to install a new garage door opener even if I didn't buy it from him. In the end he gave me a very good deal and even pulled up a coupon on my computer so I could get free rollers with the purchase and serviced my whole door system further at no charge. This was all done the very next day from the first visit. Loren seem to genuinely like what he does and cares about customer service.
Yellow Pages Reviews
My garage door locked up Friday night so I was anxious to find someone so my car would not sit out all weekend. I prefer local run business because I believe you just get better service. I found Capital City Garage doors by chance. I called the office at 8:15 Saturday morning and spoke with Warren who is the owner. I do not know about garage doors so I gave him the wrong specifications. When Micheal the technician showed up promptly and determined what was wrong with the door but because i had given Warren the wrong specifications Michael told me he would swing back with the right part. I was impressed with his professionalism and how he explained why the door had a problem. He also told me despite all the extra effort they would still honor the original quote. I found the experience very pleasant. Thank you jim
I was about to run an errand when my garage door opener broke. The spring broke & a bolt from the door hinge went flying across the garage. I had no idea who to call & no time to shop around. I found Capital City in the yp, took a chance & called. I couldn't believe that Loren was at my house in Bastrop in about an hour! He installed a new opener (my old one was from the 80's) , a new spring & fixed the door hinge. I definitely made the right call & would highly recommend Capital City. They were fast, thorough & professional.
Better Business Bureau Reviews
CCGD helped me fix my garage door opener problem over the phone, because it was a simple issue that he was very honest about and didn't pretend that he needed to come out and fix it, then charge me! Excellent customer service and attentiveness. Really appreciate the discussion over the phone. I will definitely turn to them when a need a tougher repair or replacement.
Loren and his crew with Capital City Garage Doors came out the same day to repair a roll-up door and did a fantastic job. Very honest, very clean and did everything that we expected and more.
It's been a great experience working with Loren and Capital City Garage Doors. Loren is kind, knowledgeable and professional. Even though our old house created issues, Loren worked diligently to find a solution. I highly recommend Capital City Garage Doors for all your garage needs!
Reliable, professional, extremely competitive pricing--Capital City Garage Doors are your one stop garage door stop. Had them out on several calls (including replacing the big main door spring and a head unit on the other side. I trust them and I think that goes a long way these days.